Meet the Team
Jeffrey D. Scott, MD
Dr. Jeffrey Scott, MD, received his Bachelor’s degree in Biomedical Engineering from Northwestern University in Evanston, IL. He then completed his graduate studies at Southern Illinois University’s School of Medicine in Springfield, IL, and continued on to complete his residency at Eastern Virginia Medical School in Norfolk, VA.
After becoming Chief Resident, Dr. Scott was board certified in Physical Medicine and Rehabilitation in 2001. In 2010, he became a Certified in Independent Medical Evaluator. As a Physiatrist in private practice, Dr. Scott believes that the care that goes into quality pain management is much more than pain medication and injections. It is the willingness to explore various treatments and evaluating the effectiveness of those treatments in the overall success and functional improvement of the patient. Quality care also involves assessing how pain can cause damage in areas such as self-independence, self-reliability, work issues, depression and the social stigma of disability and handicap.
Dr. Scott understands the physical and psychological barriers that chronic pain conditions create for the patient and their families. His definition of improvement is functional improvement. Maximizing function includes not only pain control but also patient education, communication and participation. With an individualized treatment plan, the impact of chronic pain on a patient’s quality of life can be minimized.
M. Melissa Hands FNP-C
Melissa Hands is family nurse practitioner who specializes in the care of patients in acute and chronic pain. She completed a Bachelor and Master of Science in Nursing at The College of New Rochelle in New York. She holds a national board certification with the American Nurses Credentialing Center (ANCC) as a family nurse practitioner, is a member of Sigma Theta Tau Honor Society for Nursing and has advanced Certification in Addiction Medicine. In her free time, she enjoys Pilates, hiking and walking her dogs.
Perla Gastelum, Medical Assistant, Practice Manager
Perla graduated from Everest College in 2009 with her certification in Medical Assisting. She attended ASU and completed her pre-requisitions for Nursing. She is currently taking classes to complete her RN degree. She is a married mom of three amazing boys and enjoys spending time with her family, camping, hiking and traveling.
Irene Navarro, Medical Assistant
Irene joined our office in September 2017. She is currently the new patient coordinator. Irene is enrolled at Phoenix College and starting her career path in nursing. She is very passionate about the medical field and enjoys interacting with patients. She enjoys cooking and trying new recipes, reading, road trips and horseback riding in her free time.
Claudia Leon, Medical Assistant
Claudia has been with our office since June 2018. She is the medical assistant to Melissa Hands FNP-C. She graduated from Brookline College with her certification in Medical Assisting. She enjoys working out and listening to music and shopping.
Julissa Hernandez, Medical Assistant
Julissa Hernandez is the newest addition to our team. She started with our office in December 2019. She graduated from Westmec Medical Assisting School with her certification in May 2018. She is the medical assistant to Jeffrey D. Scott MD. She enjoys spending time with her son.